Fixing Errors and Saving Deadlines – Translations Done Right

Sun IP stepped in on short notice to fix critical translation errors for a 10,000-word patent application to be filed across 18 jurisdictions

The Challenge

A corporate client approached Sun IP with a tight deadline to file a 10,000-word application in 18 jurisdictions. The case posed significant challenges that required quick, decisive action:

  • The initial translation provided by another IP service provider contained numerous errors that would prevent the filing from meeting the Patent Office requirements
  • The client contacted Sun IP on a Thursday, needing the application filed by Monday, leaving just a few days to complete the process

Our Solution

Given the limited time and the critical nature of the application, Sun IP decided to take control of the translation issues. Our top linguists worked diligently over the weekend to revise the translation and ensure accuracy and compliance with filing requirements. We maintained open and transparent communication throughout the process in order to keep the client informed. Additionally, we ensured that the client didn’t face any unexpected financial strain. By focusing on translating the essential sections required to meet the filing requirements, we minimized the translation expenses and avoided any added pressure on the client’s budget.

 

 

The Result

By Monday, the application was filed successfully, with accurate translation and all filing requirements met. The client avoided any disruption to their operations and were extremely appreciative of our quick and high-quality intervention.

Key Takeaway

At Sun IP, we pride ourselves on going the extra mile for our clients. This case highlights our ability to navigate tight deadlines, resolve issues caused by other providers, and deliver quality service without adding undue stress to the client. Sun IP is always committed to quality and client satisfaction. With expert linguists, global IP expertise, and a client-first approach, we ensure every project is completed efficiently, effectively, and with great attention to detail.

  • Going the extra mile for our clients
  • Resolve issues caused by other providers
  • Client-first approach

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